Monday, September 06, 2010

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 Need Help? DCP Not working?

Email a screen shot of the error

 codes and include any details

of the error to

PSU_admin@pracsoftutilities.com

OR Fax to  03 9017 8908

If I'm Online and you need help-- Use the Live Messenger Below (Click 'Begin Conversation' then 'OK' and set your name OR sign in with your own MSN account )

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How to obtain and enter a Licence for the DCP

 To obtain a licence for the DCP - Right click on the DCP tray icon.

In the menu that appears click on 'About'

 

This then opens the about form.

If you do not have a provider number , the words 'Community Licence' will display on the bottom of the About Form.

Otherwise details of the Trial period will show at the bottom and a licencing groupbox with a link to the Subscribe Online web page and a button to Activate licence.

To obtain a licence click on 'Subscribe Online'. 

On the webpage that opens click on the PayPal Pay Now button. If you have a discount code enter it and click apply before clicking Pay Now.

 

 On the PayPal website payment can be made by logging in to Paypal or paying directly with credit card.  You must enter a valid email address when paying by credit card.

 

After payment is completed with Paypal click "return to website" and you will be taken to the page with instructions on activating the DCP.

You will also receive Emails from PayPal with your receipt and from Malvern Residential Care Doctors with your Tax Invoice and instructions on activating the DCP.

Activating the DCP with your license code is easy. Simply click on the 'Activate Licence' on the about form and enter your licence code sent in the email. You can activate the DCP on other workstations or terminal service sessions in the same manner. You do not have to enter the license code for subsequent activations as the code only has to be registered once.

 

 

 


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